Membership Services FAQ

    How do know if I am an NTU Alumni Club member?

    NTU Alumni Club members possess a green/blue personalised membership card which can be used to access the facilities at NTU@one-north.


    Upon graduation from NTU, graduates do not automatically become a member of the Club. Sign-up is required, together with the payment of an Entrance Fee (where applicable), and Monthly Subscription Fee to the Club. 

    What are the benefits of being an NTU Alumni Club member?
    I would like to book a complimentary Club tour, how do I proceed?
    What are the eligibility criteria to sign up as an NTU Alumni Club member?
    I'd like to update my credit card details for the monthly subscription payment. How do I do it?
    I wish to terminate my membership. How do I do it?
    I've like to register membership for my spouse. How do I proceed?
    I changed my car recently. How do I update my details for the parking benefit?
    I wish to reinstate my membership. How do I do it?
    I lost my membership card. How do I get a replacement?
    Can I pause my membership?
    Can I transfer my membership?

    Can't find the answers that you are looking for? Drop us an email at or contact us at +65 80200299


    Chill@5 at NTU@one-north
    11 Slim Barracks Rise
    (Off North Buona Vista Road)
    Executive Centre #05-03
    Singapore 138664

    Office Hours:
    08:30am - 9.30pm (Mon - Sat)

    9:30am - 6.30pm (Sun)

    Email Address:

    Tel: 6777 1101 | M: 80200299